mavhaul (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mavhaul.com or use the mavhaul platform (collectively, the “Service”). 

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service. 

1. Information We Collect

1.1 Information You Provide Directly 

• Account registration: name, email address, company name, phone number, job title 

• Demo request information: fleet size, operational details, contact preferences 

• Payment information: processed by third-party payment processors; we do not store full card details 

• Customer Data: trip records, driver information, vehicle data, documents, and operational data you upload or input into the platform 

• Communications: emails, support requests, and feedback you send to us 

1.2 Information Collected Automatically 

When you use the Service, we automatically collect: 

• Log data: IP address, browser type, pages visited, time spent, referring URLs 

• Device information: device type, operating system, unique device identifiers 

• Usage data: features used, actions taken within the platform, error logs 

• Cookie data: as described in our Cookie Policy at mavhaul.com/cookies 

1.3 Information from Third Parties 

We may receive information from third-party integrations you connect to the Service (such as accounting software or telematics providers) and from publicly available sources for business verification purposes. 

2. How We Use Your Information

We use the information we collect to: 

• Provide, operate, and maintain the Service 

• Process transactions and send related information 

• Respond to comments, questions, and support requests 

• Send administrative information including updates, security alerts, and policy changes 

• Send marketing communications where you have opted in to receive them 

• Analyze usage patterns to improve the Service 

• Detect, investigate, and prevent fraudulent transactions and other illegal activities 

• Comply with legal obligations 

• Enforce our Terms and Conditions 

3. How We Share Your Information

We do not sell your personal information. We may share your information with: 

3.1 Service Providers 

Third-party vendors who perform services on our behalf, including hosting, analytics, payment processing, customer support, and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. 

3.2 Business Transfers 

In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service of any such change. 

3.3 Legal Requirements 

We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. 

3.4 Protection of Rights 

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms, fraud, situations involving potential threats to safety, or as evidence in litigation. 

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, and as necessary to comply with legal obligations, resolve disputes, and enforce agreements. 

5. Data Security

We implement industry-standard technical and organizational security measures to protect your information, including: 

• Encryption of data in transit (TLS/SSL) 

• Encryption of data at rest 

• Access controls and authentication requirements 

• Regular security assessments 

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. 

6. Your Rights and Choices

6.1 Access and Correction 

You may access, update, or correct your account information at any time by logging into your account or contacting us at contact@mavhaul.com 

6.2 Deletion 

You may request deletion of your personal information by contacting us. We will fulfill your request subject to our obligations to retain certain information for legal or business purposes. 

6.3 Marketing Communications 

You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. You will continue to receive transactional and administrative emails related to your account. 

6.4 California Residents (CCPA) 

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. 

We do not sell personal information. 

To exercise your rights, contact us at contact@mavhaul.com 

6.5 Do Not Track 

Our Service does not currently respond to “Do Not Track” signals from browsers. 

7. Third-Party Links and Integrations

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any information to them. 

8. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. 

If you believe a child has provided us with personal information, contact us at contact@mavhaul.com and we will take steps to delete such information. 

9. International Data Transfers

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to such transfers. 

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the website and updating the “Last Updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy. 

11. Contact

Email: contact@mavhaul.com 

Website: mavhaul.com/contact